Design Approval Process

Before engraving begins, you will receive a digital design preview (mock-up) for approval.

Production starts only after your confirmation, ensuring the final result matches your requirements and branding.

Production Time

Typical production time is 3 to 5 business days after design approval.

Larger corporate orders and pre-orders may require additional production time depending on the quantity and design requirements.

Important Notice

Please ensure that all personalisation information and artwork supplied is accurate.

Orders produced using incorrect information supplied by the customer cannot be refunded or remade free of charge.